Who we are
VoIP HQ is a New Zealand owned and operated business with offices in Albany. Even though we pride ourselves on providing communications solutions to local North Shore clients, our services extend into other Auckland suburbs and beyond.
Run by owner Paul, VoIP HQ operates like a well-oiled family business that’s been around since 2012 helping clients work from home or an office with effective, efficient communications. Our team is often regarded as an extension of our clients’ team because of the responsive, personal service they provide.
With 30 day contracts, rather than be locked in, you are empowered to be flexible to the changing needs of your business. Even though we are Auckland based, we are able to provide nationwide coverage through our team that’s located across New Zealand. Regardless of your sector or size, we strive to find ways to improve your business by tailoring a solution to fit, rather than trying to make your business fit our solutions.
Our highly skilled team
Paul
Managing Director
Paul
Managing Director
Michelle
Customer Services
Michelle
Customer Services
Bill
Systems Engineer
Bill
Systems Engineer
Kelsey
Accounts Administration
Kelsey
Accounts Administration
Aaron
Systems Engineer
Aaron
Systems Engineer
Mike
Systems Engineer
Mike
Systems Engineer
Jamie
Systems Engineer
Jamie
Systems Engineer
Terence
Sales Engineer
Terence
Sales Engineer
VoIP HQ Difference
10+ years experience
Tried, tested and trusted. We’ve been in the communications business since 2012.
Best products
We bring you the world’s best Vendors such as 3CX, Mitel, Yealink, Fanvil, Grandstream, to bring you the best solutions.
Tailored to you
No cookie cutter solutions here.
VoIP HQ provide customised communications solutions.
Service excellence
We are a service driven not a sales driven company. Our references reflect the high level of service we provide.
Highly responsive
Our advanced monitoring system means that we are often already addressing an issue as you get to know about it. We are there when you need it.
Team of
professionals
Highly trained, our knowledgeable team is consistent, reliable and considerate.
What clients love about us
HHussain - Mt Roskill Collision
Highly recommend Paul and the team as it has been absolute pleasure dealing with them. After a horrible experience with our previous provider Paul mad the change over a breeze and always came up with option catered to our needs and what suits our business best. Keep up the great work and we look forward to many years to come using you excellent service.
RRoss Simpson
Absolutely outstanding service. Paul and his team are amazing to work with, over the COVID-19 pandemic when we needed to get all our staff working remotely fast Paul and the team made things so simple the change over was a breeze. Thanks heaps guys and keep up the excellent work.
AAdrian Munt
Outstanding service! I have never experienced a phone company responding to us so quickly. Nothing is too much trouble. Paul and the team are very easy to deal with and quick to get us up and running and even quicker to resolve problems and make adjustments. We are VERY happy with VOIPHQ.
DDr Torrance Merkle - Hobsonville Family Doctors
Paul helped us move from 2 copper lines at our old premises, to 6 digital lines at our new premises with fibre 2 years ago. The transition was seamless and his ongoing support has been above and beyond. He has also set us up with fantastic internet service and helped us install a 4 hour UPS (uninterrupted power supply) which has been invaluable. Highly recommend.
Our Customers
A small sample of Businesses that trust VoIP HQ to look after their critical voice services.
