VOIP Business Telephone Specialists New Zealand

Increase Leads With Voip

July 10, 2023

How to Increase Leads with VoIP: A Comprehensive Guide Introduction In today’s digital landscape, businesses are increasingly switching to Voice over Internet Protocol (VoIP) as their primary communication tool. The reasons are manifold – it’s cost-effective, scalable, and offers a plethora of advanced features. But how can VoIP help increase your business leads? Let’s explore. ...

VoIP vs Landline

May 19, 2023

VoIP vs Landline: Understanding the Future of Business Communication In the ever-evolving landscape of digital technology, businesses need to constantly adapt and optimize their communication systems. Two major options dominate this space – traditional landline and VoIP (Voice Over Internet Protocol). Understanding the differences between these two systems is key to making the right decision ...

A Guide to Voice Over Internet Protocol

May 16, 2023

Understanding VoIP: A Guide to Voice Over Internet Protocol In an increasingly interconnected world, the way we communicate has evolved dramatically. One technology that has significantly impacted modern communication methods, particularly in the business world, is Voice Over Internet Protocol, or VoIP. But what exactly is VoIP and how does it work? Let’s delve deeper ...

leigh collier

23:35 22 Aug 24

VOIP have been fantastic to work with. Our package is customised to exactly what we need with no surprises. The service is quick and we are never left waiting if we need assistance which is crucial for our Aged Care Facility. Would definitely recommend to any business.

Abby Johnson

21:39 27 Mar 24

VoIP have been a fundamental part of our customer service journey. They are a pleasure to deal with and rectify any and every issue quickly. Nothing is too difficult for them. Could not recommend them or their phone services more highly for a small business.

Dee-Anne Knight

04:20 06 Nov 23

We (Henderson Medical Centre) recently switched to VoIP HQ and the team here couldn't be happier. The transition was seamless and the functionality and reporting this system provides is next level. It integrates with our PMS making calls a lot quicker and easier providing efficiency across the board. VoIP has been amazing to deal with and their ongoing support has exceeded our expectations. Thank you VoIP!

Paul Greville

23:15 22 Mar 23

Masterton Library has had a 3CX phone system for 9 years now and while it was initially supported by the installers, support was then handed off to a local firm. Whenever they lost a staff member their institutional knowledge of 3CX was impacted and after several years and upgrades our phone system had a number of idiosyncrasies due to hurried solutions and sticking plaster fixes. No-one's fault, it's just the way it works and probably sounds very familiar to most of you!Enter Paul and his team - We had the fantastic Bill remote in from VoipHQ to fix some of these legacy problems and he was utterly superb!He worked seamlessly with our local firm and over the course of two 90 minute remote sessions he ironed a decade of niggling problems flat. He fixed the problems we knew about, and hunted down the ones we didn't even realise we had. He was kind, professional, courteous and inventive.He was able to manipulate the software effortlessly and even work with hardware he'd never encountered before. We now have a fully functioning VOIP phone system again and I couldn't be more pleased with this excellent service.If you're searching for a firm that will make your life easier, look no further, VoipHQ are your guys!

Isabelle Stacey

02:09 14 Feb 23

Paul and the team are awesome, thanks for your help. Our business is running so much smoother with a proper phone system set up now.

Vinnies Wellington

00:05 09 Jan 23

Paul and the team have done a huge amount for us above and beyond following issues we had with a different provider. They are exactly what you hope for from a service provider: friendly, helpful and straight up.

Jonno Lee

09:38 21 Oct 22

Great service, nice people.

Gert Verhoeven

10:49 04 May 22

I've been dealing with Paul and his team for many years now, and you never find anyone that's more customer focused and honest. It's an absolute pleasure to have VoIPHQ looking after your phone system, it's one less thing to worry about.

Hussain Al-Haddad

08:50 11 Feb 22

Highly recommend Paul and the team as it has been absolute pleasure dealing with them. After a horrible experience with our previous provider Paul mad the change over a breeze and always came up with option catered to our needs and what suits our business best. Keep up the great work and we look forward to many years to come using you excellent service.

David Herbert

01:54 17 Dec 21

I would thoroughly recommend Paul and his team. Great service, very well priced, and their ongoing support is very good.

Louis Fick

04:34 23 Aug 21

An outstanding provider to work with. Excellent product and software knowledge with quick response to our needs. Highly recommended.

Sharon Wright

21:55 03 Aug 21

Outstanding service yet again for a small technical problem today - always a very fast and super friendly response. Thank you Paul and the team.

Auckland Memorial Park & Cemetery

00:26 24 May 21

Many thanks to the team at VoIP HQ for their efficient and simple to understand service. We are very pleased with our new phone system and would recommend VoIP HQ to anyone looking for a modern and easy to use system.

Russell (Visual Hardware)

00:46 12 Apr 21

Happy from the start with the personal service and knowledge. Thanks again.

Zen Liu

05:18 26 Mar 21

Abosolutely 5-star service for us. Paul is a very professional, friendly and honest person. He knows what works best for our business and doesn't try to sell more than what we need.

Annchen Maisel

03:55 25 Jun 20

We have had excellent service from Paul and his team during implementation and the change to the new system went very well. As a medical centre we cannot afford to be without phones. We have no problems and are very happy with the ongoing support that we receive from Paul through Mike from Troncom. They are a pleasure to deal with and I can recommend them and the 3CX system.

Jody Newson

21:11 09 Jun 20

Paul and the VOIP HQ team have been a breeze to deal with, fast service and systems that suit our requirements to perfection. Great sense of humour too, thanks Paul!

Ross Simpson

06:40 08 Jun 20

Absolutely outstanding service. Paul and his team are amazing to work with, over the COVID-19 pandemic when we needed to get all our staff working remotely fast Paul and the team made things so simple the change over was a breeze. Thanks heaps guys and keep up the excellent work.

Torrance Merkle

05:36 05 Jun 20

Excellent expertise and service for our Medical Centre! Highly recommend.

Adrian Munt

21:39 24 Feb 20

Outstanding service! I have never experienced a phone company responding to us so quickly. Nothing is too much trouble. Paul and the team are very easy to deal with and quick to get us up and running and even quicker to resolve problems and make adjustments. We are VERY happy with VOIPHQ.

Chris Price

02:59 14 Jan 20

Paul and the team have been great to deal with and I would thoroughly recommend them. We were left in the lurch by our previous supplier and they pulled out all stops to help get us up and running as quickly as possible.

Aby Thampi

04:46 05 Sep 18