In the last few years we have seen the New Zealand market for Cloud Voice explode.

However, there are still valid reasons for a business to install a PBX in their office, the subscription-based model of “Voice As A Service” (VAAS) is now very popular for NZ SME Business.

To address this market, we have invested in our own Cloud Voice infrastructure. We have several different solutions depending on what is required, we partner with 3CX, MiTel, Panasonic.

SME business can now be provided with a professional voice offering which is no longer defined to specific location.


  • No contracts!
    If for any reason you want to stop using our services we only need 30 days notice and our equipment returned to us.
  • Low upfront investment
    Pay as you go. No Minimum number of handsets.
  • No hidden support costs
    Support is included with Service Level Agreement. If anything breaks - we will fix it at our cost.
  • Low call costs
    Pay only for what you use. Free local and national calls.
  • High feature set
    Full high end iPBX functionality to every handset. Caller ID on every line.
  • Fully mobile and disaster recovery friendly
    Take your handset and number anywhere in NZ or worldwide.


  • Business Internet
    Please note when you connect a VoIP HQ handset over a VoIP HQ Internet connection the voice does not go over the internet.
  • Desk Handsets
  • Cordless Handsets
  • Mobile Clients iOS and Android
  • Call Queues
  • Many more traditional PBX features

Cordless Handset

We offer you a single price per handset which includes
  • Caller ID
  • Speaker Phone
  • Headset Port*
  • Multi-Base for large premises
  • Message Waiting Lamp

Our handsets are a high quality Panasonic model with plenty of telephone features should you need them.

Desk Handset

We offer you a single price per handset which includes:
  • Caller ID
  • Programable Keys
  • Speaker Phone
  • Headset Port
  • Electronic Headset Switch
  • Message Waiting Lamp
  • Self Administration over Web Interface

Telephone system features

Your new IP Handset will be connected to the latest Voice Server in our Data Centre.
A huge number of Telephone System features are available to you
  • Multiple line appearance
  • Call Pickup
  • Speed dials
  • Call Transfer
  • Call Forward
  • Mobile Twinning
  • Conference Calls
  • Voicemail including voicemail to email
  • Automated Attendant

And a lot more...

Additional Benefits

  • Direct Dial number (DDI)
    We will either use your existing DDI number should you have an existing one or provide you a new DDI number
  • Calls to NZ Mobiles
     Are billed at a very competitive rate
  • Programming and setup
    We will have an Engineer discuss with you what your exact needs are and program the system to suit.
  • User Training
    We provide full user training either over the telephone or over a webex session.
  • Ongoing Support
    Should you want to make any changes to the way your system works or even just have a question about what you may like to do, simply send us an email or call our 0800 number and we will sort it for you.

VoIP HQ offer an obligation free onsite consultation service where one of our experienced Consultant’s will meet with you and analyse how we can work with your business to provide the right solution at the right price.

Call us now
0800 VOIP HQ (0800 864 747)

VoIP HQ Difference

  • Paul helped us move from 2 copper lines at our old premises, to 6 digital lines at our new premises with fibre 2 years ago. The transition was seamless and his ongoing support has been above and beyond. He has also set us up with fantastic internet service and helped us install a 4 hour UPS (uninterrupted power supply) which has been invaluable. Highly recommend.
    Dr Torrance Merkle
  • As a Not for Profit, looking for cost savings is a constant and when our old PABX was no longer working for us as it should, we put it up with it. It just was not as important as our other needs.
    Then we were introduced to VoIP and your amazing product offering and it all became very simple from there. Your generosity and that of Panasonic has ensured that we are able to have a modern system that is easy to use, smart and one that enables the whole team to be in touch easily.
    Mary Ansell (CEO)
  • Not often do you come across a company that no only listens but delivers.
    Paul and his team are fantastic to partner with.
    We came from a place of utter desperation with our previous provider and being introduced to Paul as positive, enlightening and what he promised he has more than delivered!
    If you want a verbal testimony for VoIP/HQ please feel free to ask my number.
    Sharyn Pickard Practice Manager
  • We wish to congratulate you and your company for undertaking and installing our PABX system at our newly opened school in February this year.
    We found that you were most approachable, your professionalism and knowledge was truly exemplary and you worked with us in providing the best possible personalised telephone solution for Ormiston Primary.
    We would personally recommend your company to any future business opportunities.
    Heath McNeil Leader of Learning
  • A couple of months ago you installed a new phone system into Parklane Village.
    I would like to thank you for the way you engaged with the staff and myself in making the transition for us. Your employees were polite at all times and considerate while having to work around a very busy environment. You told me that you would install it on a certain day and this you did; we had no stand down period while we waited for the installation to be completed.
    The cost benefits you discussed with us are now showing up in our monthly accounts, which means we can now divert funds to other areas that need a top up.
    Although the phone system was simple to use, the flow chart you left with us was invaluable. Your follow up to make sure that the phone system was working and that we are conversant with how it worked was excellent.
    Sandy Taylor Village Manager